Return Policy

Return Policy

You have 30 days after your items arrive to initiate a return. To initiate a return, please contact hello@thecoton.com. Returned items must be unworn, undamaged and unused, with all tags attached. When mailing back, please consider re-using the packaging that the items arrived in. 

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

Please note that we do not provide free return shipping labels - we are very conscious of our carbon footprint and these charges help to offset our environmental impact. 

Fabscrap

Fabscrap is a convenient and transparent recycling and reuse service, an affordable and accessible materials resource, and is educating and empowering a diverse community of changemakers. Coton is not able to use every piece of scrap we acquire, as some are too small to be repurposed, so we maintain Zero Waste operations by partnering with Fabscrap to upcycle and recycle the materials which we cannot do ourselves. Learn more about Fabscrap here.

Native

Since 2000, Native has worked with hundreds of organizations to develop authentic solutions to their sustainability challenges and implement community-scale projects that reduce greenhouse gas emissions, strengthen businesses, and contribute to progress around the world. Their diverse team of strategists, project developers, environmental scientists, engineers and legal counsel are devoted to strengthening the people, companies, and places at the heart of these initiatives. Learn more about Native here.

EcoEnclose

EcoEnclose prioritizes packaging that is made with as much recycled content as humanly possible, with an emphasis on post-consumer waste. Prioritizing the use of materials that are as easily recyclable as possible, they focus on those that can be recycled back into themselves (versus downcycled into a lower value item). EcoEnclose invests in constantly developing naturally biodegradable solutions that will not contribute to plastic pollution in our oceans and lands. They consider the entire lifecycle, with an emphasis on GHG emissions and agricultural pollution.Learn more about EcoEnclose here.